Experience

UX Designer September 2024 -- PRESENT
SAP

Contributed as a core member of SAP's Cross Application Experience UX team by conducting in-depth UX reviews across diverse products and producing detailed reports with actionable recommendations.

UX Designer December 2020 -- August 2024
Udemy

Championed the design of the company's growth portfolio initiative, revolutionizing how the marketing team promotes products to users through their website.

UX Consultant January 2013 -- Present
Freshdesign

Established a UX design practice tailored for technology companies, where exceptional UX design is crucial to the success of their products.

UX Designer February 2019 -- August 2020
Intuit

Helped conceptualize and design a document management system that functions both as an independent application and seamlessly integrates within various Intuit products.

UX Designer February 2015 -- December 2027
Facebook

Worked with the Facebook Tools, Enterprise, and Data Analytics teams to create software products primarily intended for Facebook employees and partners.

Senior Manager, User Experience August 2012 -- January 2013
EMC (DELL)

Spearheaded design efforts for EMC's Syncplicity (acquired by Dell) business unit, crafting a unified User Experience for a suite of mobile apps.

User Experience Strategist January 2011 -- July 2012
Oracle

As the pioneering UX designer for a nascent Oracle Cloud team of just 30 members, I developed innovative concepts for essential cloud-based user flows.

Principal User Experience Designer March 2008 -- January 2011
Oracle

Spearheaded the design initiative to unify multiple disparate content management software products into Oracle ECM (Enterprise Content Management).

Lead User Experience Designer February 2007 -- March 2008
eBay

Led the overhaul of eBay's customer support tools, aiming to drastically cut case resolution times and boost customer satisfaction.

User Experience Designer May 1998 -- January 2007
Various Companies

Education

Masters in Design (M-Des)
Indian Institute of Technology, Mumbai
May 1996 -- April 1998  ·  Interaction Design and Visual Communication
Bachelors in Fine Arts (BFA)
College of Fine Arts, Kerala
May 1990 -- April 1994  ·  Graphic Design and Advertising