Experience
Contributed as a core member of SAP's Cross Application Experience UX team by conducting in-depth UX reviews across diverse products and producing detailed reports with actionable recommendations.
Championed the design of the company's growth portfolio initiative, revolutionizing how the marketing team promotes products to users through their website.
Established a UX design practice tailored for technology companies, where exceptional UX design is crucial to the success of their products.
Helped conceptualize and design a document management system that functions both as an independent application and seamlessly integrates within various Intuit products.
Worked with the Facebook Tools, Enterprise, and Data Analytics teams to create software products primarily intended for Facebook employees and partners.
Spearheaded design efforts for EMC's Syncplicity (acquired by Dell) business unit, crafting a unified User Experience for a suite of mobile apps.
As the pioneering UX designer for a nascent Oracle Cloud team of just 30 members, I developed innovative concepts for essential cloud-based user flows.
Spearheaded the design initiative to unify multiple disparate content management software products into Oracle ECM (Enterprise Content Management).
Led the overhaul of eBay's customer support tools, aiming to drastically cut case resolution times and boost customer satisfaction.