Case Studies
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Case Studies
A selection of UX design work across enterprise software, consumer products, and design systems.

Unified fragmented marketing tools into a single platform, reducing staff attrition and accelerating onboarding for Udemy's revenue-critical promotions team.
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Transformed an engineering-first desktop port into a mobile-first field experience for construction professionals, improving adoption through context-driven design.
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Built an enterprise-grade design system bridging the gap for smaller organizations who need design system quality without the overhead of a dedicated in-house team.
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Replaced ad-hoc Box.net and Drive workflows with a seamless DAM integration that eliminated redundant steps and expanded tool access across the marketing org.
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Extended Udemy's promotions engine (influencing 56% of GMV) to cover Personal Plan subscriptions across web, mobile, email, and SMS channels.
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Redesigned QuickBooks expense management to support batch capture, categorization, and storage of multiple receipts, eliminating one-at-a-time manual entry.
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Redesigned financial institution connection flows used across the entire Intuit product suite, consistently implemented across web, iOS, and Android.
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Comprehensive journey mapping of Udemy's direct-to-consumer subscription flow, creating a shareable reference for internal teams and surfacing revenue optimization opportunities.
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